Program Rules

Introduction

Thank you for visiting the Bob Evans Rewards Program website. By accessing and using this site you agree to the following Terms and Conditions and the laws and regulations outlined therein. If you do not agree and accept these Terms and Conditions, you are not eligible to participate in this program.

The following details the rules of the Bob Evans Rewards Program, which may be changed from time to time in accordance with the Terms and Conditions of this site. Bob Evans reserves the right to modify these Terms and Conditions at any time. These changes become effective when they are posted and your continuing use of the site indicates that you accept the changes that have been made.

1. Ownership of Website Content

All of the contents of this site including all text, videos, music and images, are owned and copyrighted by Bob Evans Farms, LLC and are protected as intellectual or proprietary property. Use of any of the site content without prior consent by Bob Evans, except as provided in these Terms and Conditions, is strictly prohibited.

2. Limitation of Liability and Disclaimer

Use of this site is at your own risk. Bob Evans, its subsidiaries, affiliates, officers or directors or any other party involved in the creation or delivery of this site are not liable for any direct, indirect, special or other damages or losses that may result from accessing this site or from the use of information, services or merchandise provided through Bob Evans.

THIS SITE AND THE INFORMATION INCLUDED ON THE SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, QUALITY AND FITNESS FOR A SPECIFIC PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. BOB EVANS MAKES NO WARRANTIES THAT THE INFORMATION ON THIS SITE WILL BE ACCURATE, ERROR FREE, OR UP-TO-DATE.

3. Links to Third Party Sites

This site may contain links to third party sites that take you outside of our site. Bob Evans does not have any control over other Sites and is not responsible for their content or security. These Sites do not fall under our Privacy Policy and may contain information that you find offensive or inappropriate. If you establish a link to an outside Site, you do so at your own risk and are subject to the terms and conditions of that Site.

4. Sweepstakes, Contests and Other Promotions

This site may offer sweepstakes, contests or other promotions that may have official rules that outline eligibility, registration, prizes and other information specific to the promotion. Members are required to read those rules and determine if they want to participate.

5. Privacy

To participate in the Bob Evans Rewards Program you will need to establish an account where we will ask you to provide information such as name, address and email address. Any information that you provide will be treated in accordance with our Privacy Policy. Communications that you send to the site such as questions are considered non-confidential and non-proprietary.

6. Termination of Membership

Bob Evans reserves the right to terminate a member in the event of any conduct that Bob Evans in its own discretion considers in violation of the Terms and Conditions detailed here. Bob Evans reserves the right to audit member accounts to determine if any violations or fraudulent behavior has occurred.

7. General Provisions

These terms and conditions are governed by and construed in accordance with the laws of the State of Ohio.

8. Reward Program Rules

The Bob Evans Rewards Program is only available to legal residents of the United States and the District of Columbia who are 18 years of age or older when they register for the program. Bob Evans will provide reward points to consumers who participate in the Rewards Program. The Rewards Program is only accessible to registered program members. In order to register in the Rewards Program Guests must complete a registration form that includes their name, email address, a password, address, phone, and opt-in. The registration form will also ask several brief questions to determine more about the Guest. These questions are used to develop marketing programs that may be of interest to individual Guests.

Points are awarded for the purchase of food and beverages sold at Bob Evans restaurants. The value of purchases will be rounded up or down to the nearest dollar when calculating points. Costs associated with taxes, the purchase of gift cards and delivery fees will not be included in points’ calculations. Promotional/bonus points may be awarded from time to time and are intended to reward individual Members for specific behavior and are not governed by rules of chance. Bob Evans reserves the right to offer different promotional/bonus points to Members based on their historical patterns of purchasing and Rewards point accumulation.

The following rules govern this program and may be changed at any time in accordance with the Terms and Conditions of the Bob Evans Rewards Program. Changes will be posted and continued use of the Program will constitute acceptance of the change. The Company reserves the right to cancel the program at any time.

  1. Point Values: One point is awarded for each dollar spent in restaurant (rounded to the closest dollar). There is no monetary value for Rewards points other than rewards earned at specific hurdle rates.
  2. Exclusions: Points are not awarded for any taxes, delivery fees or gift card purchases.
  3. Point Expiration: Points will expire after 12 months during which there is no activity on an account.
  4. Reward Dollar Expiration: Reward dollars will expire 90 days after they are loaded onto a card.
  5. Birthday Reward: expires 14 days after it is issued.
  6. Registration Gift: a free food item will be loaded on the guest’s card when they register online. This reward will be valid for 14 days.
  7. Adjustments: Point values and promotional offers are subject to adjustment at any time. However, once bonus points are banked, their accumulated value remains static.
  8. Hurdle Rates: Reward hurdle rates are subject to change at any time. The current Reward hurdle rate is 60 points which has a $4.00 value.
  9. Eligibility:
    • This program is intended to reward frequent guests of Bob Evans restaurants.
    • Businesses, corporations, partnerships, groups and associations and other non-personal organizations are not eligible to participate in this program.
    • Points are awarded at the time of purchase for orders that are paid in full at the time the purchase is made. Purchases billed to businesses, corporations, partnerships, groups and associations and other non-personal organizations are not awarded bonus points.
    • This program is open only to legal residents of the United States and the District of Columbia.
    • Members must be 18 years of age or older to participate.
  10. Registration: Members must be registered to redeem rewards. There are 2 ways to register: the guest can obtain a card in the restaurant and register the card online on the Bob Evans website. Or the guest may register online and print out a virtual card to be exchanged for a program card in-store.
  11. Point Accrual: members will be credited with points as soon as they complete their purchase. Their account will be updated in real-time
  12. Promotional Rewards: From time to time additional rewards such as bonus points, additional discounts and free food may also be offered. The terms of these rewards will vary by campaign and will be detailed when the offer is made.
  13. Reward Redemption: Points are added to an account as they are earned. Once the guest reaches the minimum threshold of 60 points, the $4.00 reward will be automatically loaded onto their card. Rewards may not be redeemed during the same visit in which the threshold is reached. Guests may choose to redeem each $4.00 reward they earn or they may accumulate multiple $4.00 rewards. A minimum purchase of $4.00 is required in order to redeem each $4.00 reward.
  14. Account Activity: members will be able to review their account activity by points earned and reward redemptions by date.
  15. Account Expiration: accounts will be closed after 24 months with no activity.
  16. Number of Accounts: Only one account is allowed per member. One account is allowed per email address. There may be more than one account in a household.
  17. Communications: the member will receive an email confirming registration at the time of program sign-up. Other emails will be required as the program matures to inform members of program or account changes or activities (e.g., changes to the program, new rewards). Guests may also opt-in to receive other non-administrative emails such as product announcements and special offers.
  18. Program Access: Access to the Bob Evans Rewards Program is available only to registered program members who complete the registration process.

9. Member agrees to ...

Provide only true and accurate information; comply with the terms of all partner offers, promotions and programs; will not abuse the Bob Evans Rewards Program such as accruing points in a manner inconsistent with Bob Evans policies.

Bob Evans may terminate Rewards Program membership and cancel an account at any time and for any reason without notice including if they believe a member has engaged in fraud or theft, or has otherwise acted illegally or violated the terms of this agreement.

10. Disclaimer of Warranties

Bob Evans does not warranty any of the rewards offered in the program.